Terms of Service

These Terms of Service ("Terms") govern your access to and use of the SqoolHQ platform (the "Service"), operated by SqoolHQ. By creating an account or using the Service, you agree to these Terms.

1. The Service

SqoolHQ provides schools with software for managing fees and payments, gradebooks and report cards, attendance, and parent communication. The Service is delivered as a hosted, multi-tenant web application.

2. Accounts

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must provide accurate information when creating an account and keep it up to date. You may not share access to a paid account outside your school's authorized staff.

3. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law;
• Attempt to access, tamper with, or circumvent the security or tenant isolation of the Service or another school's data;
• Misrepresent your role, or grant access to student data to unauthorized individuals;
• Interfere with, disrupt, or overload the Service or its infrastructure;
• Scrape, republish, or resell data from the Service without authorization.

4. Your Data

You retain ownership of the data you enter into the Service ("Your Data"). You grant SqoolHQ a limited license to host, process, and transmit Your Data solely to provide the Service to you. We do not sell Your Data and do not use it to advertise to you. You are responsible for ensuring you have the right to share student data through the Service, including obtaining any required parental or guardian consent.

5. Fees, Billing, and Free Plans

Certain features may be offered free of charge. Paid plans are billed in advance on the interval you select. Fees are non-refundable except where required by law. We may change plan pricing with reasonable notice; changes take effect at the start of your next billing period.

6. Term and Termination

You may stop using the Service and close your account at any time. We may suspend or terminate access for violations of these Terms, for unpaid fees, or as required by law. Upon termination, you may export Your Data during the close-out period; after that, we will delete Your Data in accordance with our Privacy Policy.

7. Intellectual Property

The Service, including its software, design, and branding, is owned by SqoolHQ and protected by intellectual property laws. Except for Your Data, nothing in these Terms grants you a right to copy, modify, or redistribute the Service.

8. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. SqoolHQ is not a substitute for legal, financial, or regulatory advice, and you remain responsible for compliance with the laws applicable to your school.

9. Limitation of Liability

To the maximum extent permitted by law, SqoolHQ will not be liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability shall not exceed the amounts you paid to us in the twelve (12) months preceding the claim.

10. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a new "Last updated" date. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

11. Contact

Questions about these Terms? Contact us at legal@sqoolhq.com.